COMMERCIAL

SERVICE & REPAIR

Our team of 26 highly qualified and experienced engineers, undertake 10,000+ catering equipment service and repair jobs each year at almost 1,700 sites across Great Britain and, thanks to our RAMS certification, these include sensitive sites such as 68 railway stations and 15 major UK airports. We also maintain commercial catering equipment at schools, service stations, breweries, coffee shops, public houses, restaurants, holiday parks, cafes, supermarkets, hotels, garden centres, high street retailers, construction sites and hospitals.

As well as attaining RAMS certification with 9 of the UK’s major rail networks, TOTAL QSR Ltd - commercial catering equipment specialists - possess all the accreditations expected of a trustworthy and professional service company; Safe Contractor Approved, NICEIC Approved Contractor, IOSH, Gas Safe, IEMA, Assured Altius Vendor and we are a member of the British Safety Council.

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COMMERCIAL CATERING

EQUIPMENT SERVICE, PPM & REPAIR

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To ensure we only employ the very best catering engineers in the industry, we insist on a stringent selection process. Following careful consideration, our directors diligently hand-pick only first-class catering engineers based on time in industry, level of certified training, specific experience with leading manufacturer brands, general level of competency, outstanding professional references, an unblemished personal and professional career to ensure they are able to pass the Disclosure and Barring Service (DBS) check in order to gain access to all sensitive sites and, of course, they must have an exceptional safety record.

 

The catering engineers continued development is of equal importance to ensure industry standard updates are realised and adhered to. This is upheld by monthly ‘Toolbox Talks’, implemented by our Operations Director and Senior Engineers. Subjects covered would include safety (in its many various forms), new technologies, enhanced processes, brand/product awareness, manufacturer updates and client liaison skills.

Thanks to the unique way we create our intelligent van stocks, our multi-skilled and manufacturer-trained engineers, are able to repair catering equipment breakdowns – often within a 4-hour window – and return to working order first-time, 92% of the time. This remarkable accomplishment obviously plays a significant role in allowing a catering business to trade, saving them loss of equipment downtime, reputation and revenue.

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Crown Chambers

7 Market Place

Melksham

Wiltshire

SN12 6ES

01225 791848

info@totalqsr.co.uk

Registration No: 10100856. VAT No: 241175041

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